These controversies regarding the relationships between citizenship pressure, OCBs and CCBs can be due to ways that OCBs are measured. From the literature, OCBs have usually been outlined as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are not able to discover the behavioural motivations underlying OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4